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Privacy Policy

VIAM is committed to doing business with the highest ethical standards and appropriate internal controls with respect to protecting Your information. Our Privacy Policy applies to all users of the Website and the Service. VIAM’s Terms of Service (“Terms”) are incorporated herein by reference and are available at Term & Conditions. All defined terms in the Privacy Policy shall have the same meaning as defined in the Terms. 

1. DEFINITIONS

A. "Non- Personal Information" is information that is in no way personally identifiable and that is obtained automatically through Your simple use of the Website with a web browser or the Service.

B. "Personally Identifiable Information" is non-public information that is personally identifiable and obtained in connection with providing a product or service to You. It may include information such as Your name, address, age, telephone number etc.

2. INFORMATION COLLECTED

When You enter the Website, We collect Non-Personal Information such as Your browser type and IP address. Likewise, in order to offer You meaningful products and services and for other reasons, We may collect Personally Identifiable Information about You from the following sources:

  • Information You give us on applications or other forms on the Website and/or Software; or
  • Information You send us via any medium, including, but not limited to email, telephone, and social media interaction; or
  • Information from third parties.
Following are briefly ways and means by which information could be collected:
A. REGISTRATION
In order to become a user of Services, You may provide us the following information to create an account: name, email address, company name and address, phone number.
VIAM may request other information from You during or after the registration process that VIAM uses to provide better and more customized services to You. You acknowledge that this information is personal to You, and by creating an account on VIAM Website, You may allow others, including VIAM, to identify You and to allow VIAM to use Your information in accordance with the Terms.
B. CUSTOMER SERVICE
We collect information when You interact with VIAM’s customer service in order to accurately categorise and respond to customer inquiries and investigate breaches of Our terms.
C. USING THIRD PARTY SERVICES AND VISITING THIRD PART WEBSITES
Information You provide to third party websites through the Website or the Service are not within the control of VIAM and You provide such information at Your own risk. The terms and conditions of use and the privacy policies of such third party websites that You provide information to through the Service will govern their use of such information. Any information You share with third party websites through the Website or the Service will be collected by VIAM. 
D. USE OF COOKIES
The Website may send a "cookie" to Your computer. A cookie is a small piece of data that is sent to Your browser from a web server and stored on Your computer's hard drive. A cookie cannot read data off Your hard disk or read cookie files created by other websites. Cookies do not damage Your system. Cookies allow Us to recognize You as a user when You return to the VIAM Website using the same computer and web browser. We use cookies to identify which areas of Our Website You have visited and how you use the Website the data collected is used to analyse your use of the Website and to enhance the user experience. We also may use this information to better personalize the content that You see on the Website. Most browser software can be set to reject Cookies. However, if You reject Our Cookies, certain functionality on the Website may not work correctly or at all. We do not link Non-Personal Information from Cookies to Your Personally Identifiable Information.

In the course of optimizing the Service to Our Users, We may allow authorized third parties to place or recognize a unique cookie on Your browser. Any information provided to third parties through cookies will not be personally identifiable, but may provide general segment information for the enhancement of Your user experience by providing more relevant advertising.

3. EXEMPTIONS FROM PRIVACY POLICY

Our Privacy Policy does not apply to any information You post from the Website to other third party websites, due to the public nature of such postings.

4. USE OF PERSONALLY IDENTIFIABLE INFORMATION

VIAM uses and/or intends to use Personal Information to:

  • Operate and improve the Website; Provide Users with the Service and other products and services that a User may request or that a User has expressed interest in;
  • Facilitate subscription processing, reviews and analysis; Evaluate User interest and needs in order to improve the Service and make available other offers, products or services;
  • Evaluate the types of offers, products or services We make available to Users and potential Users;
  • Track use of the Services;
  • Provide customer support;
Communicate and provide additional information that may be of interest to Users through email or other means, such as special offers, announcements, and marketing materials;
Send You reminders, technical notices, updates, security alerts and support and administrative messages, service bulletins, or marketing;
Provide advertisements to You through email messages; and Manage Our everyday business needs such as Website administration, forum management, fulfilment, analytics, fraud prevention, enforcement of Our corporate reporting obligations, Terms of Use or to comply with the law.
    5. LINKS/POSTINGS TO OTHER WEBSITES

    The Website and/or Service may contain links to other Websites. VIAM is not responsible for the actions, practices, or content of such Websites linked to or from the Website. You understand that such websites may have their own legal documents to which You must agree to prior to using and that We have no control over these legal documents. As always, You understand that it is Your responsibility to verify Your legal use of a website as well as use of information from the website with the corresponding website owner.

    6. USE OF AGGREGATE DATA

    VIAM may combine Non-Personal Information You provide through the Website with information from other users to create aggregate data that may be disclosed to third parties. Aggregate information does not contain any information that could be used to identify You and does not include Your personal contact information.

    8. WHEN WE MAY DISCLOSE YOUR INFORMATION

    Except as set forth below or as specifically agreed to by You, VIAM will not disclose any Personally Identifiable Information as gathered from You on the Website.

    We may share Personally Identifiable information in limited fashion to Our contractors and service providers that perform services on Our behalf, including, but not limited to, operation of the Website technology, marketing services, research services and other related services. Unless You have opted- out (see Section 8.C. below) of such sharing, these contractors also may have access to Your email address to send newsletters or special promotions to You on Our behalf or to send emails to You for purposes such as conducting market research on Our behalf. Access to Your Personally Identifiable Information by such contractors and service providers is limited to the information reasonably necessary for the contractor to perform its limited function for VIAM. We also contractually require that such contractors and service providers: 1) protect the privacy of Your Personally Identifiable Information consistent with this Privacy Policy, and 2) not use or disclose Your Personally Identifiable Information for any purpose other than providing us with products and services as required by law.

    9. SECURITY POLICY & USER ID/PASSWORD

    Our Website and Service utilizes various information security measures such as internet firewalls, an intrusion detection system, encrypted data transmission, and operating procedures to protect Your personal data, accounts, passwords, etc. This information is kept completely separate and confidential, unless You have given someone-else Your user ID and password. As such, You should protect Your user ID and password and NOT share it with anyone. 

    10. TRANSFER OF OWNERSHIP

    If the entire or substantial ownership of the Website or the Service were to change, Your user information may be transferred to the new owner so the service can continue operations. In any such transfer of information, Your user information would remain subject to the promises of Our then current Privacy Policy.

    11. YOUR ACCEPTANCE OF THE PRIVACY POLICY

    This is Our entire Privacy Policy and it supersedes any earlier version. You agree to it every time You use the Website and/or Software.

    If We make any material changes to this Privacy Policy, We will notify You by email or by posting a prominent notice on the Website prior to the change becoming effective. We encourage You to periodically review this page for the latest information on Our privacy practices. Your continued use of the Website or Service constitutes Your agreement to be bound by such changes to this Policy. Your only remedy, if You do not accept the terms of this Policy, is to discontinue use of the Website and Service.